hello and welcome to this broadcast uh here from the studio at fex fellow mind um today we will be focusing on on Microsoft 365 co-pilot and then some of the Insight from from NOA Nordisk so welcome to to all of you here in the studio today we are three people um myself I'm Boris nand from fellow mind director of modern work here a fellow M Denmark and together with me I have Andreas maybe you can introduce yourself yes thank you boys my name is Andre ringstead I'm the chief Solutions officer for open communication group um and I've been working together with no norisk on their uh Microsoft co-pilot adoption Yos yes and I am as written y b I am the product manager of what we call digital workplace inord disk and we are responsible for amongst many tools Microsoft 365 co-pilot and all of the Microsoft Suite so yes M well welcome too thank you and today we have uh for the agenda if you can see the the slides here uh a short introduction to who we are uh and then we will dive into to the vision for for for copilot at no Nordisk we'll talk about the project approach and and how to handle some of the security aspects of of co-pilot uh and then there will be shared some insights about how to adopt The Tool uh in an organization of that size and then also how uh to measure and and to to Really follow up on the users on on how to use co-pilot and then uh hopefully we'll also share some of the results so far it's a journey that has just started but but uh it's exciting to to see some of the uh the results yes um yeah I don't know if you have anything about the the playe Andreas yes um first of all just want to say that we're extremely excited about presenting some of these findings and some of the learnings we've had so far uh Copa is fairly new still so it's a it's a journey as you're saying um that's also why we're putting a little bit of a play to to the whole thing uh so we have a few things we would like you to do uh first of all uh ask questions uh in the in the Q&A um we will try and take them as we go along or we have a little bit of time in the end to to follow up on some of some of it so you can post questions in in the questions tab but also in in chat and I will be following it to see if there's any questions we we should address during the presentation and I think there will be some time at the end also to to to take some of the questions yes so that's how we we handled it I think and then uh just embrace your inner geek uh this is a fairly new project uh product so there's a it's going to be a lot of learnings and if you have anything yeah post it in the chat um we we want to start off with a little bit of a sort of a a kick off um the reason why open and fellow mine is together in h fellow Minds broadcast studio is that we have a partnership together uh We've quite uh over the last year we've seen more and more needs for uh digital uh proficiency both on the technology side and on the organizational side and that is why we've sort of partnered up um and and working very closely together so just a few words on who open is uh we work with some of the largest uh European companies on digital transformation and internal communication and fman yeah and we we do the same but more from a technical uh angle to this and uh also about the partnership I think it's it's really valuable to us to have you as a partner here I think we we work well together and we have a good fit of the uh capabilities from from both organizations uh in in this partnership is even endorsed by Microsoft so so it's it's really a good partnership we have here yeah so enough enough of that uh I think maybe one thing fellow M we also a Microsoft jump start partner focusing on on co-pilot so we will be talking about no nois today but we have also been working with with a lot of other clients uh on on co-pilot so yeah over to you and uh thanks um so I'll actually give the word to you Kan uh yes with a start off uh a little bit on the vision what led to this project uh yes uh let me maybe also talk a little bit uh to the slide here to begin with maybe um make your time count with Microsoft 365 co-pilot that is sort of our tagline about what is this product all about for NOA nordis what is it we want to achieve by introducing Microsoft 365 co-pilot and of course we have G given it a lot of thought and of course we have heard what Microsoft wants to achieve with it and what we in general want to achieve with AI you can say tools you can say across the globe and in companies in general but for us it's about this time concept right that time is really precious so we try to take time at work and also sort of lift it up a little bit to look at your life in general so it becomes a little bit uh big words right but uh it's really important and we think time is really important time is important at work off work and we want to make the most of it uh so we thought that that was a really good concept around Microsoft 365 co-pilot not only because of course we hope to increase productivity and hope to that the employees will gain some time out of using the product to use for something which is more valuable to them and to no oneis as in general also this about making your time count links quite well into no nordis where we have a leadership concept around time time is the ultimate currency right and it looks really well with that so so this is what we want to do right we want to make our time count we want to utilize these tools to make something uh valuable out of it for each and every employee it's not only about productivity for Nova Nordisk and hoping for that it's also for the individual employee uh and we'll get a little bit back to that when we also talk measurements Etc so our vision is that uh yeah we want to take this product uh and uh and and give it to as many people as possible uh so they can actually uh yeah get benefit from in their daily work great and uh any sort of uh thoughts on we we said embrace the inner geek but actually what we've been discussing as well Yos is also about this giving it to everyone sort of democratizing the idea of of AI yes yes and that's you can say that's part of it as well and uh so so in the beginning of course the Geeks will start using the product right and as we began our journey like the rest of the companies we got a very few seats of course from Microsoft in the Early Access program uh so we gave that to the most interested people and that often will become sort of the Geeks or the first movers but our aim with this product is actually to make AI something for everyone so uh that's really the big difference here is that we don't focus on specific people getting up optimal value out of this product we focus on Distributing the value across as many people as possible and that's what we mean by democratizing AI making it relevant and interesting for all types of employees not only the IT people or the most uh the most geeky ones that really are into these tools uh and that's a really important concept for us because it's it's a start of a journey as well right it's a it's the start where people get to know what AI is how you work with it how you make prompting to an AI tool which most people today of course do not have any experience with so we want to make that an experience for everyone and there Microsoft 365 co-pilot is a really good tool to start understanding what AI can do yeah take to to start with when when working with it I think uh I think it's it's it's a strong Vision uh and and and really yeah a promising way of of of rolling it out I think this democratizing AI is is an important aspect yes so it's not for the few for the lucky ones or whatever it is not only not only um as we have on screen uh there's already a few product learnings as we mentioned in the start it copilot is on a journey yeah uh a few words on what we've seen so far yes uh first of all of course the first bullet talks to it here and and I guess most of you following online as well know this it's a product in development right Microsoft launched the product uh you could say without really having a final product of course so so there's a lot of learnings from the beginning not everything worked as it should they were still developing some of the tools for some of the office applications so definitely a product in development is not going to give you either the the value on day one right it will give the value down the road and that also talks a little bit into the democratizing AI that we have to wait for some of the value maybe we have to take it as a learning starting to use the product starting to figure out what it can do and cannot do and where the value actually lies right so it's not given of course Microsoft has some intentions behind the product which they of course present to us in a in a nice marketing kind of way but you really have to try it out yourself to figure out where does the value lie for me yeah so that's one of the things the other one is of course balancing again expectation that lies a little bit with the product and development right that it's not a magic w I often say that right it's you you cannot believe that it will just do the work for you right it is a co-pilot it is something that can help you do some tasks but definitely not all of it yet right and and people can also uh you can say get a little bit bit disappointed actually and some actually got kind of disappointed is that it right why it cannot do this for me why it cannot do this for me right so yeah it is not the magic wand it is something that U can do some things and hopefully will develop down the road to do more things for you and the expectations is also something we've been having to deal with in adoption because people have Sky High some people had sky high expectations on it yeah maybe just yeah new way of working of course it's a habit change right and uh working with a new tool that you have not been used to using before starting to prompt something like you have to do with with AI tools like this it's not something people have experience with so it will take time to change the habits and and we have seen that also now it does take a lot of time and a lot of effort for people to start working in another way and also to figuring out where does the value lie I was thinking this morning and I don't know if it's a good example or not but you tell me but when we started also you know having to Google on the internet right uh first time we had to do that we didn't know what to do we didn't know what to write how to write it to actually get the results that we were expecting and I was thinking maybe it's a little bit the same here I know that's 20 more than 20 years ago probably so not all know but but I do and also introducing the the iPhone it's already also a very used example right but think about it that in the beginning with the iPhone we also used it for calling and texting because that was what we knew how to do with a phone but all the applications all getting the productivity value out of the iPhone it it took years as well right and I think we have to expect it that it will go faster with AI but there is some learning curve learning to work with right yeah um all right so uh let's jump into a little bit of the details on on the on the project um there was an EAP as you mentioned and then quite fast a roll out yes you can say uh that surprised us right it even surprised I think Microsoft at least some within Microsoft themselves how fast they were actually releasing this product to to the whole world right so of course we were very interested in becoming part of the EAP in the beginning that started before the summer vacation last year and we felt lucky that we got to to pay for these licenses for Microsoft and be part of it in the beginning uh and then of course we started testing it out we found a good test users trying to find someone across the company of course mainly a lot from it but also from the business at that point in time and then we started all of that up after the summer vacation and already very early right Microsoft announced that from 1st of November there would be you know licenses for all and of course we were not at such ready at all to say okay we just apply a lot of licenses because we were still getting learnings from the initial users which were the 300 that most other people had right but no NIS has the intention to be Front Runners right and to be part of uh trying to use some of these new digital Solutions so that meant that we actually invested in quite a number of licenses already early on which we are then uh releasing as we speak and of course we'll get a little bit back to that but that was sort of the journey that we bought it but we were basically Bally not ready to release it to the organization because we also wanted not just to hand it out to just you know specific people right we wanted to figure out who are the right people to get it how is a good approach to actually get this out into the organization so we could not just open up for it for for several reasons actually maybe uh just pausing at the after the EAP um any any sort of learnings or considerations uh that we had during the EAP that we took to to the rest of the roll out yeah a lot of it was also related to which you can say what I said before about product being in development right so of course we released all of the functionalities uh in the EAP and trying to figure out what works what doesn't work how does it work in teams how does the chat work how does it work in PowerPoint in Excel Etc and of course there were some of these product Excel stuff was not even there at the point it came PowerPoint was not working and is basically still not working to the expectations that we have right we are in no nordis we have sort of a branded templates such stuff like that and it doesn't work with the Branded templates yet so we are in question around this the moment yeah yeah so um did co-pilot meet your expectations in terms of brand compliance of generated PowerPoint word Etc documents and of course that question is is leading to a no right of it did not at all and it still doesn't right you had to do different kinds of uh special things to actually get it to comply with your branding and stuff like that so we have a brand tool called simplify that we use and it doesn't integrate with that where we have a lot of our templates a lot of our picture galleries Etc together with that and basically co-pilot did not take from that Gallery right or from that template uh uh storage and it just took random things right and and therefore it does not give good results and that was a big disappointment for users right and also you can say for us because of course knowing that we have all of this and work together with co-pilot there would be a lot of value in it but unfortunately we're not there yet we are working on it and we actually have expectations that there will be some improvements to that for now but that was one of the learnings from the early uh Access program that that's uh that's also one of our learnings and there are some tweaks you can do to to make it better but but still it's difficult for users to understand exactly how to do that Etc and then from from the other learnings from the from the EAP you can say there was something about also what it takes to get to know the tool right we know had to invest probably a lot of U both money and time into getting people to understand how to use this product uh so we could see that uh we had a lot of you can say unused uh licenses or unu yeah yeah basically people who inactive users right and we knew that it actually took a lot of yeah effort to get them to see the tool how it worked Etc there was also things around the technical barriers I don't know maybe we get a a little bit back to that that made it more difficult in the EAP process or in the Early Access process to actually use the tool in NOA NIS yeah any anything we have a little bit of leading in the security learnings but I know also it's very important for Nova NIS that you have a lot of compliancy that you need to to Adare to h a couple of words on that yes you can say that was let's just take some of the barriers and then take the security part as part of that so one of the reasons for not releasing early on also in November when we actually bought some of the licenses but we had to look at the security parameters what do we do what's the risk if we reluce this product to a lot of users so we wanted and we agreed with security that we wanted some kind of training or learning for the users who use co- pilot uh and we integrated that as part of the adoption Journey uh together with you on how do you educate users to use this product in a secure uh manner from a data perspective right and we also know and I think most companies know that when you store data within Microsoft applications we we have different levels of security like confidential strictly confidential Etc and you're only allowed to store some things within our Microsoft suite and some things you cannot store within that so also learning people that and ensuring that they're not oversharing things right and using data together with co-pilot that they're not supposed to so all those things we had to figure out also together with security uh before we felt ready to release the product right and the whole communication around what you can and cannot share is really an ongoing Journey with the users I think uh yesterday we had a little bit of a brainstorm where we said repetition is King because we need to repeat that message towards the users to make sure that that they're aware of how to yeah and it's actually not unique to co-pilot right it's just co-pilot makes you take that discussion once again in the company how do you store your data how do you share your data with whom and what right so so it fits into an more an overall disc but of course because you have ai you sort of get that data discussion going again yeah did you have to do some cleaning of your data in in your Microsoft tenant before releasing it one of the questions no no no we did not I mean that's that's a huge exercise we do clean uh on a yearly basis uh in our or we ask people to clean upright and we also have some retention policies Etc so there are some things kicking in but we also working on other fronts uh sort of with labeling of all our documents Etc that we will start on now as well which will help us also uh go into a better place yeah thanks thanks for all the questions out there I can see there's the CH Maybe One technical barrier also just be to talk about the barriers of not releasing early on was this about um you know the office comes in different versions right and we were running on a version where we only updated office every two times a year and actually co-pilot or Microsoft f65 co-pilot was not part of that so basically all our users could not use it with the current office version so they could either use it on in the web applications or we offered for the Early Access users the current channels where you get sort of the updates on a continuous basis that also meant that people in the beginning did not have it in their desktop applications right and they and that made it also more difficult for them actually to start using the product so one of the things we had to do was also to move to what is called now the monthly channel right where you get monthly updates where co-pilot is then a part of it and that took also a little bit of time of course to release this uh product uh to all of no nordis which is like 80,000 users right yeah thanks y so linking to the next slide but just before that uh let's jump to the other side of the EAP now we're sort of' done some prep and now we're we're rolling it out and we've had quite a few discussions on how to roll it out so maybe a few words on you know what is how did you roll it out we didn't do a big bang we sort of did you know we continuously released it and refined and so on so maybe a few words on that before showing the adoption approach yeah yeah you can say the the idea around it was of course that yeah we can we can be honest and say we wanted to partner up with someone as well that's why we also partnered with you to to get a little bit of insight in how could we do this in in a nice way and also we knew we needed a little bit more arms and legs to support that because there is sort of both a hyperare period but also a preparation period which is was bigger than what we had capacity for ourselves and no is right so what what we wanted to do was we wanted to go you can say a little bit like viral campaign right we wanted to not just you know ask everyone in no Nordisk do you want this product or not we wanted sort of to try and Target the most interested users so I think one of the uh cool things we did was we made very simple and interest form that we sent out and said hey if you're interested in getting Microsoft 365 co-pilot put your name into this form right and and and give a little data about yourself and why you are interested in it and that actually gave us I think 5,000 people who are interested in getting it and and and a very good starting point for actually talking to the ones who probably knew or had an interest in the product to begin with uh so that was one of the approaches we had and which we really utilized in in shaping you can say the adoption Etc and of course from the EAP program as well we had a lot of people who had used the product quite extensively right so also the opportunity of adding ambassadors or Champions or whatever you call it yeah was also quite uh yeah evident that that would be a good idea yeah that's a great uh stepping stone to uh to the next slide um a little bit on the on the adoption um because as you mentioned uh we had a quite a few learnings from the EAP and we also had some users from the EAP we could sort of uh for continu Journey so maybe a little bit on what were our considerations how do we approach it because we also had a little bit of a Sprint uh before launch on on creating the actual launch package yes yes yes we did and uh we launched uh around week nine which was like just after week eight n in end of February right and end of February and and we had only probably January and February to really you know prepare everything uh we knew we wanted uh something that looked both a little bit nice professional Etc right we wanted to create the right feeling of people when they used Microsoft 365 co-pilot so parts of it was creating this make your time count uh thing parts of it was of course also preparing all the materials and the flow of getting people to feel um welcomed and invited into into using an AI tool for the first time more or less right um so we we spend all that time building that of course together with you and and figuring out how would that flow look like right we looked at user flow so the user you know gets the interest how do they go from being interested into getting the license into getting started and and and outlining all of that flow and then building what was needed to support that flow right and after people got unboarded with the license what would they then do right and they they would go here and then they would start with these kind of things and then they would go to this Etc right we also knew we had to start with a few small examples right where we thought that there was immediate value of getting the product so we would avoid this disappointment that there would be for example by using PowerPoint or something else right so we started with saying okay these are the two three things where you can get immediate value no matter which profile you are at work right we also moved away from profiles we didn't want to say okay if you're a leader you use this if you're a salesp person you use this we said more of a general if you you know have these kind of tasks and use you know office applications in your daily work here are some options where you can get immediate value well one of the questions related to to adoption is how do you handle the D Danish language is everything is English in English yes even though you're a Danish company yeah we are a Dan company but you can say much of our communication will exist in English and will be done in English for for a large part of the of of the yeah both the meetings some meetings are of course in Danish if there are only Danish people but a lot is is international environment so I don't think it has been a big problem for for now for the roll out that Danish has not been a supported language and danish has actually been you know working to some extent right even though it's not supported uh so so it it has not been a problem that it was Danish or English only to begin with right it was actually a benefit that some of the other languages that we have in in the global company was there like Spanish or Portuguese or some of the other so that was a benefit for many people who are maybe not that good in English to be able to translate Etc yeah um sorry I lost my train of thought here H so in the adoption approach one of the some of the things that we some of the challenges we heard in the EAP was uh if I don't get started fast I I feel like a failure I don't I I don't really know how to work with this and we took that into the larger roll out and uh and and you mentioned the the what we call the killer cases here to make sure that everybody uh was on board as fast as possible can you mention some of the actual cases that we work with you know some of the the things that we we basically sent out we had this getting started page where everybody was invited into yeah yeah so I mean you know as well as me of course some of the details here uh Andreas but but yes we built an onboarding you can say start uh we built two sites right we built a getting started site where you actually where you applied for the license and in this application you were also taken through a quiz so you got to know a little bit about co-pilot and then you applied for the license you got the license and after the license uh you basically got an email right it triggered an email to say hey welcome now you've gotten a license you should go to this site and get onboarded right and then we have built an onboarding Universe where you go in and have a chance to sign up for live sessions for demo sessions where you actually meet people who have used co-pilot before or who know something about it and of course there's also a lot of of learning materials and guides Etc in for different use cases etc etc right so it's really taking you through where do I start uh even if I'm a rookie or if I'm a little bit more intermediate or Advanced there are different cases as well that you can use right so we hand carry a little bit people online I would say but still hand carry them a little bit into getting started right but but even though we have that it's it's still uh you can say a challenge right and maybe we can get a little bit to that and I think just to add to that is that in the whole Spirit of democratizing AI um we've also pushing a lot through community so we we really inviting people into H weage as our primary Community for all users to make sure that they share and and ask questions in that Community uh sort of in yeah as is as the to that is the whole tone of voice around this roller right um people can read the the learnings themselves but maybe highlighting one thing um this different users different learning curves I think that was quite apparent when we started sort of diving into the first surveys can you put a few words on that specifically yes I can um so of course we have some users and and also when you say you take average numbers they can look good but some users are really driving the curve up you can say right there are some users who are really engaged and who are really using it a lot and then you also have a portion of people who is almost not using it at all right or not using it at all even though they have the license so depending on the user your interest of course your daily work etc there's a big difference between how much you use it uh yeah between the users right so and and of course that creates it becomes difficult you can say it helps us that the users who really use it a lot they become great Champions they become great ambassadors for the product which is going to help us on a little bit on the longer term I assume right but it also means that what do we do with all those users who have really trouble getting started and getting the value out of the product to begin with right I think it's pretty normal so I don't think it's something necessarily to worry about because it takes time again as to get to use this product in the right way and to get value out of it and we don't have that much time either right in our daily work just to sit down and learn a new tool to get to know it so it has to be as intuitive as possible to get the value I think one of the learnings I have is that it takes time to learn it and that's the big biggest hurdle uh finding that time yes uh in your day-to-day life and you are not forced to use it either right so so it's it also becomes more difficult of course to adopt the tool when you're not forced to it right so an optional new way of working it is for now right but I think one of the important thing is of course that this will be integrated part of the way we work no matter if we want it or not right it's almost like with teams and Corona this is going to be an integrated way right so so that will um yeah that that will be something interesting for everyone at some point and of course there are some who are faster than others to get into this game but but everyone will probably eventually get there yeah yeah that's the same with all technology I think yeah um all right so as probably people probably can hear is that we're doing a lot of measurement we're focusing a lot on experi of getting that data both qualitative and quantitative data out of of the users so we make sure that we understand how they behave and what their needs are basically in this adment journey how do we measure uh yeah know there's a few parameters here we can highlight yeah yeah and I I think I also want to mention of course that that not only how but also why do we measure right because we of course measure as Nova Nordisk we're also a company that needs to have some return on investment in general uh so when we buy a number of licenses of course there's a lot of interest into is this tool actually giving us what you could say Microsoft promise with their marketing uh but also is giving us what we expect as a company right and uh and that's why we of course measure uh but we don't do it only in a very like um simple way like only focusing on productivity as you can see see here on on the slide we focus on a different range of elements and there's a reason for that right it's not only about productivity it's not only about can we do more uh with the time we have it's also about as it states here quality right can this actually increase quality of the work for some of our people right do I actually write better text do I get more quality output by being able to you know res get an overview of my data in a more easy way than I could before uh and we do actually see that when we measure people is that they do have a perception that they become better at using the M365 tools when they use Coop yeah so so that and of course satisfaction in general it's also about engagement right is this a tool where people say hey if I get Microsoft 365 co-pilot I get more engaged at work of a simple measure right but but having these tools available is maybe also a you can say a people branding thing actually right then there's the important thing I think right now where we are is the AI proficiency right and we talked a little bit about it but I think that's probably what we don't we we should not forget that now right because we will not get the productivity the quality and necessarily the satisfaction right here and now to the extent that that that will maybe be worth the investment right but we we do get AI proficiency right we do get that people start to know what this tool these tools are and and they start start to understand how they work yeah so they will gain value over time and I think that's why I think air proficiency is a really important measurement right now for us and then of course adoption is says that we need people to use the product in order to find out also what works and what doesn't work right so yeah and I think uh the whole idea of Dearing Ai and and helping your employees or your colleagues to become better at AI in general so when it becomes that real game changer then they're already a little bit ahead of the curve yeah all right so uh we've been talking about the whole project uh both in the challenges and the adoption and the roll out and everything so I think uh as we started to mention or as we started saying in when we began is that this is our journey we're not finished yet um but we do have some first measurement and I want to turn our attention to the next slide um there's some initial employee reactions to to the to the roll out of of co-pilot yeah um do you want to put some words on what we have here so far yes I mean we we can see of course that we have uh a number of uh active users who actually who actually use the tool but also there's a slide more on on that but that's what you see here on the on the left side of the slide so how frequent L do you use it there's a big percentage who use it several times a day there's a big percentage who use it a few times per week so in total you can say yeah people they they use it they use it some fre on some frequency uh which is of course good and which is of course our aim that they use it within some frequency uh what do they use they use these functionalities most which is summarizing meetings in teams uh summarizing email threats actually a little bit surprising to me uh and then drafting documents right in word um and I think the the the first and the third is not so is not so surprising because that's some of the function that actually works quite well I think summarizing email threats also works well it's just not it's not something I use uh personally so much um the chat function is not here but I would actually think that that's but that's growing in in use right I think that's number four that's probably number four or five right but but so so it's not super surprising because these are some of the functionalities that we have promoted yeah also in our adoption because that's some of the things where we think we get immediate value out of using it for all users across noris who has the license what's what's your most used functionality uh mine is is the chat I think right uh asking the chat different things finding files uh searching information for me uh that's what I use it most for actually so Bo I think the same it's a it's a Google like thing internally to find the right documents the right information the right people Etc so so I think that's why I use it most and you yeah I have extreme amounts of Team meetings so I use the the transcription and the co-pilot summary quite a bit but actually a growing one is the co-pilot um what's it called uh in emails when you can get it drafting or coing coaching yes that's the one because actually you know that just giving you a little bit of insights in tweaking some of your statements when you have these long emails I've been sometimes also rewrite with co-pilot in work I think it's also a good one yeah yeah yeah but I think in general word that's where I've seen immediate for me value right put five bullets into it and and ask it to to gain some text for you like what you have used maybe one hour on before it takes literally what minute or 30 seconds right then you just have to read it through correct a little bit so I think there I see big potential if you are writing a lot exactly yeah yeah I think uh before jumping to the next slide uh some of the employee res initial employ reactions also reflects on the numbers we see some are extremely happy some are lukewarm and some are a little bit maybe negative towards it yeah and I think it looks it links into some of the things we have said already right what expectations do you have to to begin with right so if your expectation is that this is magical as it says here or magic want then you will get disappointed right because they cannot do everything for you uh as it is right now right there are functionalities that would be really nice it could do right schedule a meeting for me or you know these kind of features where you spend a lot of time as personally at least today figuring out when is people available how can I schedule meeting if you can get that automated then of course you get you get I think it's really linked to to expectations a lot of it uh because of course there is I think the product is is it's working well for for for what it is right but but I think many people think that AI will do the work for you and therefore they get a little bit disappointed I agree yeah any questions that we yeah there a lot of questions actually but maybe we take the next slide and and and gather some of the questions good idea let's wrap uh up with the preliminary results and the gains so far we have this very nice dashboard um uh let's start yeah let me just I don't want to go into all the numbers people can read it right but what it shows here and and please take the numbers with some grain of salt because it's not actual science what we are doing here so it might be showing a more positive or negative picture than than what we what the actual picture is but I don't think that is necessarily so important the important thing here is that we have built this dashboard right and this is what we're going to use to to over time figure out are we moving in the right direction right so so are we getting more people of course on boarded more active users we have some you can say goals in no NIS about how many that we at least want people to use minimum two apps that's why we have the one in the bottom corner right we want 80% to use minimum two apps within some period of time yeah uh right now we at 63 we want that to grow right and we can only do that with adoption and with coming with new features that people can actually use and gain value from overall I think the picture looks pretty good also looking at the the product is still in development it is a new product it is something that requires a habit change of of the way that you work today so overall it looks quite positive I would say I think if you look at this from a Solutions point of view and if you look at similar uh rollouts where you actually have mod new ways of working introduced through Solutions this paints a pretty positive picture uh if you look at when we rolled out teams for all organizations there was a lot of uh confusion and and sort of push back on why we should use this this is more people get the idea of why they should use AI they need to learn it now and that's that's where we are yeah okay we have about five minutes left um one one of the the maybe easier questions is uh who owns the co-pilot is it it or is it elsewhere in the organization yeah we so literally we own Microsoft cop pilot and we are part of it and we d a workplace Etc so so we own you can say the responsibility of making this uh an adopted product across num Nordisk but it's pretty obvious that we cannot do that ourselves that's why you know the users our Champions across the company the ones in the business who are actually the ones using it they we cannot do that without them at all right so we cannot drive that by ourselves uh but of course we have the responsibility to drive it uh and we're doing that in it no nisk but it's in a collaboration with with many other people one of the other questions I think is interesting is uh are you planning to build your own co-pilots or to extend co-pilot in any way I think that's the question we of I mean yes uh we are of course now we are responsible for some of the Microsoft products so that's what we're looking into but then you have the Microsoft co-pilot Studio coming in now that we're trying to look into how can you integrate data from other sources with Microsoft 365 co-pilot or how can you build other you can say co-pilots yourself so that is something we're looking into but that's even more immature from a Microsoft perspective than Microsoft 365 cop so I think we start with this but for sure we're going to see more and more different AI Solutions where some of it is going to be related to 365 co-pilot another question unrelated to that is are you training your users in prompting um yes and no you can say we don't have specific prompt courses as of now but of course we have a lot of guidance on how to prompt Etc but it's not like H we have made like a specific live training course for prompting some has actually because we also have uh you can say chat gbt we have an no chat gbt within the company uh and so so that's also used by a lot of uh people and there exists some prompting courses but but personally we are not driving prompting courses ourselves but I I think for sure that that's a need and there will be more and more of that because that is the skill that you have to learn right and maybe uh opening the lid a little bit on our reinforcement phase here is that that is one of our Focus areas now that we have so many users up and running next natural step is about learning them to prompt but we're also inviting the community to do that themselves so guiding them but getting also these uh good uh tips and tricks from the users ex yeah another question related to that is what communication channels are you using to support your users yeah but that is SharePoint right so we use SharePoint people can go in then we use Viva engage a lot and then of course emails because no NIS is a a very email based company right so so everyone uses email quite a lot so that is the way to get in contact with with users and then of course we use as you say Champions word of mouth as well that's also why it's a viral campaign right that we want people to talk about this and you know talk to your colleague about it right do your colleague need a license we still have licenses left Etc right so yeah that's also a way of doing it another question is did You carefully measure the time Savings in some areas or is it mainly back of the envelope uh got feelings uh no it is it is uh based on subjective uh questions you can say to the users about how much time do they actually save about it we don't have measurements behind the scenes that can actually calculate that because we are not monitoring you can say in that sense uh employees behaviors uh directly right so so we cannot get that data as of as of now besid subjective opinions all right I don't think we have time for more questions uh during this uh this uh broadcast but uh thank you for participating it's been a pleasure being here it's it's been a pleasure hearing about no nois and your learning so far and looking forward to to seeing much more learnings U that way uh thank you so much anel for joining us uh it's been a real pleasure and uh also in the project we've been working very closely together on getting this up and running uh over the last three months so it's it's it's really it's been a very fun Journey so far and thanks for us for letting us pick your brain today no worries and and and sharing yeah share your learnings it's really thanks for letting me yes thank you if you have uh obviously 45 minutes uh is going by fastly so if you have any more questions to uh Us in terms of uh how we wrote this out you can reach out to boys and myself uh we'll be happy to to talk to you um further on co-pilot in general thank you and have a lovely day e e